Refund & Return Policy

Refund & Return Policy Leo Business Services Effective Date: 2026/01/01

We aim to provide high-quality products and transparent service. Please read our refund policy carefully before making a purchase.

1. Eligibility for Returns Returns are accepted only if:

• The item is defective or damaged upon arrival

• The wrong item was delivered

• The issue is reported within 48 hours of delivery

2. Non-Returnable Items

• Used, washed, or altered items

• Items without original packaging

• Clearance or promotional items (unless defective)

3. Refund Process

• Approved refunds will be processed via the original payment method

• Refunds may take 7–14 business days depending on the payment provider

• Shipping fees are non-refundable unless the error is on our side

4. Exchange Policy Exchanges are subject to stock availability and approval after inspection.

5. Return Shipping

• Customers bear return shipping costs unless the return is due to our error

• Returned items must be securely packaged

Contact for Returns:

🟢 WhatsApp: +94 77 175 2884

📧 Email: lahirumadu123@leobusinessservices.com